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FXTM Review

Review

FXTM, also known as “ForexTime”, is a well-established Forex / CFD brokerage house which has been in business ever since 2020. FXTM has grown rapidly in recent years and has a corporate structure composed of three entities which match its three bases of operations: the U.K., Cyprus, and Mauritius. FXTM allows its clients to trade Forex currency pairs and crosses, including some exotics, the precious metals gold and silver, crude oil and natural gas. Traders can also trade major equity indices, cryptocurrencies*, and CFDs** on major American stocks and shares. FXTM also enables direct trading in stocks, not wrapped in CFDs, where the trader takes direct legal ownership of the shares when buying them, just like a traditional stockbroker.

Regulation and Security

This should not constitute as advertisement in the territory of Belgium, France and Netherlands

FXTM enjoys an extremely high and very strong level of regulation in several jurisdictions. It is based in three different countries, with three different corporate branches to match.

ForexTime Limited (www.forextime.com/eu) is regulated by the Cyprus Securities and Exchange Commission with CIF license number 185/12, licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 46614. The company is also registered with the Financial Conduct Authority of the UK with number 600475. Exinity Limited (www.forextime.com) is regulated by the Financial Services Commission (FSC) of the Republic of Mauritius with an Investment Dealer License bearing license number C113012295. Forextime UK Limited (www.forextime.com/uk) is authorised and regulated by the Financial Conduct Authority, firm reference number 777911.

This multi-jurisdictional setup allows FXTM to differentiate its offering depending upon where its traders are located. It is worth mentioning that acquiring regulation is not an easy feat for any Forex broker, so the mere fact that ForexTime has acquired regulation in several jurisdictions is extremely admirable.

FXTM is formally regulated in the United Kingdom, Cyprus, South Africa, and Mauritius. In the United Kingdom, ForexTime UK Limited is authorized by the Financial Conduct Authority to provide regulated products and services under license number 777911.

In Cyprus, ForexTime Limited is licensed by the Cyprus Securities and Exchange Commission under license number 185/12.

In South Africa, ForexTime Limited is licensed by the Financial Sector Conduct Authority of South Africa under FSP number 46614.

In Mauritius, Exinity Limited is licensed by the Financial Services Commission with a category 1 global business license and as an SEC-2.1B investment dealer (full service excluding underwriting) under license number C113012295. Exinity Limited is also a member of the Financial Commission, an international dispute resolution body serving the financial services industry.

FXTM’s regulation in both the United Kingdom and Cyprus provides its clients depositing in FXTM’s branch in either jurisdiction with a degree of investor protection. The U.K.’s Financial Conduct Authority has a Financial Services Compensation Scheme which can protect deposits of up to £85,000. Cyprus’ CySEC maintains an Investor Compensation Fund which is empowered to award depositors who lose their account deposit due to the failure of a regulated firm an amount up to €20,000.

FXTM has been in operation as a dedicated Forex / CFD brokerage house since 2020, giving it a reasonably long track record. Applying the “lindy effect” rule, the longer time a broker has successfully been in business, the better the reputation that broker can be assumed to have. This means that FXTM has a meaningful track record and an established reputation of safety as a brand which it needs and wants to protect, to ensure it remains in good standing in such advanced and highly regulated financial services centers such as the U.K.

FXTM’s story of steady expansion adds to their level of credibility. After its initial establishment in Cyprus in 2020, FXTM grew and acquired its South African license in 2020, and its U.K. license in 2020. FXTM’s client base globally has grown quite steadily.

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As with all Forex / CFD brokerages regulated in member states of the European Union like Cyprus or the United Kingdom, clients of FXTM operating through FXTM in the U.K. or Cyprus are automatically granted negative balance protection, but this is NOT offered to all clients globally. This means that it is impossible for any client not using the Mauritius branch to lose more than the amount they have deposited with FXTM. The “tail risk” of an unusual, extreme market movement, which can be exponentially raised by excessive leverage, is borne fully and voluntarily by FXTM in other cases.

The total fees charged by any brokerage should always be one of the very top considerations of someone looking for the most suitable Forex / CFD broker. It ranks right up there with security / safety of funds deposited. Each cost should be examined rigorously. It can be helpful to divide all fees and costs into two categories: trading fees, such as spreads, commissions, and overnight financing; and miscellaneous fees, such as periodic charges for account inactivity, or fees or commissions charged by the brokerage itself against account deposits or withdrawals. The trading fee element is the much more important side, so it makes sense to begin a fee analysis here.

Looking at trading fees first, we will start with spreads and commissions, which are worth taking together as a comprehensive “round trip” cost of opening and closing one trade. As FXTM offer a few different account types which charge slightly different fees, we will judge the trading fees of its most common account type, the Standard Account.

The average round trip cost of trading the benchmark EUR/USD Forex currency pair is 2 pips with the company’s Standard Account. This is slightly on the high side for the industry. The Cent Account, FXTM’s account with the lowest minimum deposit (only $10) averages slightly higher at 2.2 pips. However, this falls to only 0.8 pips with one of the ECN-style accounts, which represents a very competitive rate considering the minimum deposit is only $500 for this account type.

The average round trip fees and costs for other CFD instruments offered such as commodities, individual stocks and equity indices are average for the industry.

Finally, FXTM’s offering of real share trading through its accounts based outside the European Union is not only a relatively unique service, its trading costs in this area are competitive and slightly lower than its direct competitors.

These levels of spreads and commissions are broadly competitive on the ECN side, especially for clients with relatively low deposit amounts. The minimum deposit required to open a “true” ECN account is only $500, so for traders depositing anything close to this sum, these fees are competitive. However, traders with considerably larger sums to deposit such as a few thousand dollars would find the trading fees average, but nothing special, at least for trading Forex and CFD products.

An often-overlooked element of the trading fee structure is overnight financing, which is typically a net charge applied to any trade open at 5 p.m. New York time. These fees are, at least hypothetically, calculated from intrabank tom/next intrabank fees, but retail brokerages usually give considerably less favorable rates. This can make swing or position trading expensive, particularly when a trader wants to be long of a currency with a relatively high interest rate and short of another currency with a relatively low (or even negative) interest rate. FXTM are totally transparent regarding their overnight financing rates, which is a sign of trustworthiness: frequently, brokers don’t publicize their existing rates, but they can always be found within the relevant trading platforms if you know where to look for them.

FXTM makes no claims about how their overnight financing / swap rates are derived. Many brokers claim they are based upon interbank tom/next rates, yet the rates offered always seem to be considerably less favorable to the client than the prevailing tom/next rates. Therefore, we are inclined to applaud FXTM for not making any such claims. A comparison of FXTM’s rates to the industry average at the time this FXTM review was written shows that FXTM’s rates are very competitive and slightly better than the average. Now here’s something truly unique about FXTM and their overnight financing / swap rates: some of their account types charge no swaps at all! The Cent Account and the Shares Account are completely swap-free, while swap is not paid in any other account that uses the MetaTrader 4 platform. While many brokers offer a swap-free Islamic Account option, it is usually offered only to Muslims, so this global swap-free option is both very rare and very appreciated. Overall, this means that FXTM is likely to be a good choice for traders planning to keep positions open longer than one or two days at a time.

A listing of FXTM’s overnight financing / swap rates applicable to Forex grabbed from their site at the time this review was written is shown below:

Another factor which makes us believe that FXTM has a commendable sensitivity towards the problem of traders being “bled” quietly by certain retail Forex CFD brokerages charging relatively high overnight financing rates, is that in 2020, they ran a limited period promotion where overnight financing would only be charged or paid over weekends, and not on weekday rollovers. This is impressive, and we never heard of another brokerage offering a similar promotion of this type.

Finally, we conclude the topic of fees by checking whether clients are charged any incidental fees by FXTM, regardless of whether a trade is made.

FXTM imposes a dormant account / account inactivity fee of $5 per month but an account must have initiated no trading activity for a period of at least six months before this fee will be imposed. This is good by the standards of the industry. FXTM also charges additional withdrawal fees against withdrawals made by credit cards or bank wire transfer. The exact charge depends upon the country of residence of the client making the withdrawal but is typically approximately $2 for a withdrawal by credit card and approximately €20 for a wire transfer. These fees are justifiable, but many retail Forex / CFD brokerages do not charge them, so it is not a competitive practice.

Our bottom line on fees: FXTM’s fees are competitive for traders making any amount of deposit to an ECN-style account type, but is especially good value at amounts close to the $500 minimum deposit.

What Can I Trade

Following safety of funds and regulatory oversight, plus fees of course, the major priority to think about when choosing a new Forex / CFD brokerage is what assets you can trade. Many newer traders will be looking to trade only one single asset class, such as Forex, or CFDs on individual stocks and shares, but more experienced traders will probably be looking for diversification, meaning a wide offering across Forex, commodities, stocks, etc.

FXTM offers the following instruments for trading:

Forex – more than 57 currency pairs and crosses, including exotic currencies, as listed below.

Metals – a category somewhere between Forex and commodities that deserves to stand on its own, in the opinion of many traders, so let’s treat it that way. FXTM offers trading in spot gold and spot silver. Gold is paired with the U.S. Dollar, the euro, and the British pound. Silver is paired with only the U.S. dollar and the euro.

Commodities – a narrow selection of commodities, with only energies offered: both types of crude oil and natural gas:

Equity Indices – a selection of 11 major equity indices, offered from approximately 10 developed nations (no emerging markets are included within the selection):

Cryptocurrencies –4 major cryptos are offered paired with the USD. At the time of this FXTM review, the only cryptocurrency not offered from the top 5 largest cryptocurrencies is Bitcoin Cash:

U.S. Shares as CFDs – a wide selection of 120 major U.S. shares may be traded as certificates for deposit:

U.S. Shares (direct ownership) – a selection of 10 major U.S. shares which may be bought and sold with full legal ownership and no CFD wrapping.

Our conclusion regarding FXTM’s offering of tradable assets is quite favorable, with a range of asset classes offered that should satisfy traders looking to trade Forex, major equity CFDs, and individual leading U.S. equities. We think that the offering is sufficient for traders who are not particularly interested in diversification across a wide range of commodities or emerging market equity indices.

Account Types

A choice of six different account types is offered.

Accounts are divided into two types: Standard Accounts and ECN Accounts, which operate an ECN-execution model. The difference is essentially between execution costs restricted to variable spreads subject to a minimum amount, and variable spreads subject to no minimum plus commission (ECN). Both execution models have pros and cons, and each may better suit a different type of trader.

The Standard Account with the lowest minimum deposit is the Cent Account, which requires a deposit of only $10 to open. The account may be denominated in USD, EUR, GBP, or Nigerian Naira for customers residing in Nigeria. Variable spreads are charged and are subject to the highest minimums imposed by FXTM, making a typical “round trip” spread on the benchmark EUR/USD currency pair as high as 2.2 pips. However, overnight swaps are not charged or paid in this account type. This account offers 25 major and minor Forex currency pairs and 2 metals for trading. The maximum position size per trade is 1 lot (typically equivalent to $100,000 in nominal value) although of course where account size is low, maximum leverage (more on leverage later) will play a big role in defining a lower practical maximum. The only trading platform which may be used with this account type is the MetaTrader 4 platform.

The next Standard Account is, a little confusingly, called the Standard Account. It is available in the same base currencies as the Cent Account, but a minimum deposit of $100 is required. Variable spreads are charged and are subject to somewhat lower minimums, making a typical round trip spread on the benchmark EUR/USD currency pair approximately 2 pips. Customers have a choice whether to use the MetaTrader 4 or MetaTrader 5 trading platform with this account type. If MetaTrader 4 is used, overnight swaps are not charged, but they are charged if MetaTrader 5 is used. This account offers the full range of Forex, metals, commodities, equity indices and equities as CFDs described earlier as FXTM’s offering – everything except U.S. shares not wrapped as CFDs. The maximum position size per trade is 30 lots (typically equivalent to $3 million in nominal value).

The last of the Standard Accounts offered is the Shares Account. It is available in the same base currencies as the other two Standard Account types and requires a minimum deposit of $100 to open. Only the MetaTrader 4 platform may be used with this account type. Over 120 U.S. shares can be traded wrapped as CFDs. A fixed leverage of 10 to 1 is offered. A maximum position size per trade of 10 lots is offered.

Now we will move on to the range of ECN Accounts offered by FXTM, which all offer (obviously) an ECN execution model. This execution model means that you will tend to pay a lower cost to execute trades, but that prices may gap wildly under extreme market conditions, especially when trading currency crosses with generally low liquidity. All ECN type accounts are available in the same base currencies which we already listed for the Standard Accounts. All the accounts are swap-free with no overnight swap charged if the MetaTrader 4 platform is used. Customers have a choice between using MetaTrader 4 and MetaTrader 5 in all account types.

The ECN Account with the lowest minimum deposit required is the ECN Zero Account, at only $200. No commission is charged, and the minimum floating spread is 1.5 pips, so it is very difficult to see here what qualifies this to be considered as an ECN account. Traders using the MetaTrader 4 platform can trade 48 Forex currency pairs and crosses, 3 metals, and 14 CFDs. Traders using the MetaTrader 5 platform have a smaller range of assets they can trade: 33 Forex currency pairs and crosses are offered here, as well as 2 metals.

The next account we’ll look at is the ECN Account. A minimum deposit of $500 is required. There is a variable floating spread which is always at a minimum of 0.1 pips, unlike some ECN style accounts at other Forex / CFD brokerages which offer no minimum spread and sometimes even quote inverted spreads. The commission charged is $2 per lot for a round trip trade, which translates to 0.02% of the nominal value of the trade position size. Traders using the MetaTrader 4 platform can trade 48 Forex currency pairs and crosses, 3 metals, and 14 CFDs. Traders using the MetaTrader 5 platform have a smaller range of assets they can trade: 33 Forex currency pairs and crosses are offered here, as well as 2 metals.

The final account of the six offered is the FXTM Pro Account. As its title suggests, this account type is intended for advanced and well-capitalized traders, requiring a minimum deposit of $25,000. Despite it being an ECN account, no commissions are charged, and the variable spread which FXCM describes as “institutional level” may fall as low as zero. If the MetaTrader 4 trading platform is used to trade this account, 43 Forex currency pairs and 2 metals may be traded. If the MetaTrader 5 trading platform is used instead, 33 Forex currency pairs and 2 metals may be traded, as well as 10 major stocks.

Bottom line: our verdict is that a suitably wide range of alternative account types are offered, but some of the account types seem to be better value and more meaningful than others. We see the best all-round account offered by FXTM as the ECN Account which requires a minimum deposit of $500. The Cent Account can be opened with a deposit as small as $10 and at this level of capitalization, even with the relatively high average spread on EUR/USD of 2.2 pips, at such a low deposit level it is certainly competitive.

Leverage is an important topic to consider when evaluating a Forex / CFD brokerage. FXTM’s position on leverage is a little complicated as it offers accounts based in several different countries, all of which have different laws and regulations governing the maximum amount of leverage which may be offered. This means that we must consider where the trader is based more than the type of account which the trader wants to open to determine available leverage.

FXTM in the United Kingdom and Cyprus offer a maximum leverage of 25:1 on Forex, 20:1 on precious metals and indices, 5:1 for individual stocks and shares, and 2:1 on cryptocurrencies.

FXTM in South Africa and Mauritius are not subject to any restrictions on leverage, therefore the maximum amounts offered by them to these accounts are a decision for FXTM alone. Here FXTM’s leverage offering is quite complex, because the maximum leverage offered is determined by a combination of factors:

  • Account Type (the Pro Account offers a lower maximum leverage than the other account types, presumably to mitigate risk to FXTM from large wins by successful traders who have deposited the $25,000+ minimum deposit)
  • Instrument Traded – major Forex pairs offer the highest leverage, minors and metals less, followed by Forex exotics and then cryptocurrencies, which are offered with the lowest leverage of any asset class.
  • Notional Value of a Trade – the maximum leverage is only offered on the first $200k or $300k of the notional value traded, decreasing by higher tranches of value. For example,

Despite this, we can set out the absolute maximum leverage offered by FXTM outside the E.U. and the U.K. by asset class as follows:

Forex- 1000:1

Indices- 1000:1

Metals- 500:1

Cryptocurrency- 100:1

Shares- 10:1

Every type of account offered by FXTM allows hedging, scalping, and automated trading via Expert Advisers. As FXTM only uses the MetaTrader 4 and MetaTrader 5 trading platforms, there is a wide range of automated tools available which work with these platforms, and FXTM does not block or disable them.

TradersWay.com Review Visit site

About TradersWay.com

TradersWay is an online forex broker. Traders Way offers the MetaTrader 4, MetaTrader 5, MT Mobile, and cTrader trading currency top platforms. TradersWay.com offers over 40 currency pairs, metals, cryptocurrencies. indices and energies for your personal investment and trading options.

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Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 1000:1
Minimum to Open Live: $1
Established: 2020
Address: 8 Copthall, Roseau, Dominica
Contact: [email protected], +1 849 9370815
Regional offices:
Regulators:
Prohibited countries:

Yes

Trading platforms: MT4, MT5, cTrader
ECN:
Currencies: (45+)
Cryptocurrencies: (5+) Bitcoin, Litecoin, Ethereum
CFD: (5+) Gold, Silver, Stock Indexes, Oil, Other Commodities

Yes

Yes

Yes

EAs/Robots:
News Spike Trading:
Scalping:
Deposit Methods: Bank Wire, Bitcoin, Ether/Ethereum, FasaPay, Litecoin, Neteller, PerfectMoney, Ripple, Skrill, Tether
Withdrawal Methods: Bank Wire, Bitcoin, Ether/Ethereum, FasaPay, Litecoin, Neteller, PerfectMoney, Ripple, Tether

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TradersWay.com profile provided by Mr.Max.TW, Dec 24, 2020

About Trader’s Way

Trader’s Way, a prime online FOREX and CFD broker, was established with the principle mission – to provide traders with the widest opportunities available on financial markets. We’ve collected the best products, technologies and services, so that the needs of every trader are fully satisfied. Under one broker, without losing time, you can find everything to trade the way you like, without boundaries and limits.

We offer you the widest range of possibilities for trading:

· Best trading platforms – MetaTrader 4, Binary Options, cTrader, Mobile Apps

· 4 account types – ECN accounts on MT4 and cTrader, Standard accounts with FIXed and VARiable spreads

· 6 markets – FOREX, Binary Options, Stock indices, Metals, Energies, Commodities

The best trading conditions possible:

· Minimum Deposit – No limitations (for ECN account – only $10)

· Maximum Leverage – 1:1000

· Tight Spreads – from 0 pips

· Minimum Order Size – 0.01 Lot (1000 units of base currency)

· All Expert Advisors (EAs) and Scalping allowed

· Free VPS hosting service

· Islamic (swap-free) accounts

· Deposit/withdrawals- Wire Transfer, Moneybookers, WebMoney, Credit Card, Payza, Bitcoin

· Every client can be a PARTNER. Commission up to 1.5 pips

High price feed accuracy, no trading restrictions (even on accounts with minimum deposits), and a wide array of trading opportunities are the pillars of our business activities. They’re the beacon of our pledge to ensure our mission – to bring you maximum trading with maximum opportunities and freedom!

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Consumer Reviews

Service use: Live

Length of use: over 1 Year

Service use: Live

Length of use: over 1 Year

Service use: Live

Length of use: over 1 Year

update of my issue with this broker that what they replied ” Dear Client,
Some of your orders were opened/closed at incorrect/non-market prices therefore they were removed and your account balance was corrected accordingly.
We apologize for the inconvenience. “

The thing is I took also losing opened/closed trades but they kept them. so i entered in a position and closed it when it was profitable for me with the money added to my balance and they’re saying they canceled them because incorrect/non-market prices,
I post here the losing trade they kept
78832334 2020.03.26 14:13:29 sell 1.00 .wticrude 23.82 0.00 0.00 2020.03.26 14:13:34 23.90 0.00 0.00 -113.28

Mar 26, 2020 – 1 Star Hi guys,
I just wanted to share my experience about this broker. Yesterday I took several of winning trades and my balance account was around 5000 $ with my profit secure, so I was satisfy and decided to go to bed and rest. When I woke up this morning I noticed my balance is only around 1300 $ I checked my trading history and I don’t know how come but my wining trades from last night are all gone. So I contact the broker by messenger but the agent said they can’t access to my trading history and to send an email to the support what I did. I even tried to call them but same answer from the agent over the phone. That just insane I hope it’s just a mistake because otherwise it’s just crazy. That Happened this morning so I am waiting for them to getting back to my email. I will keep you up to date
Cheers

FOREX.com Review

FOREX.com delivers an excellent trading experience for forex and CFDs traders across the globe. With competitive pricing, full-feature trading platforms, comprehensive market research, and a robust mobile app, FOREX.com caters to traders of all experience levels.

Top Takeaways for 2020

After spending five months testing 30 of the best forex brokers for our 4th Annual Review, here are our top findings on FOREX.com:

  • FOREX.com is publicly-traded and regulated in four tier-1 jurisdictions, making it a safe broker (low-risk) for forex and CFDs trading.
  • FOREX.com earned Best in Class (top 7) awards for numerous categories in 2020, including Offering of Investments, Commissions & Fees, Education, Professional Trading, Crypto Trading, Ease of Use, and Overall. All in all, our testing found FOREX.com to be a great option for all trader types.
  • Pricing at FOREX.com is easy to understand, and competitive, thanks to a tiered discounts approach based on your total monthly trading volume. FOREX.com also offers tight spreads on cryptocurrency CFDs.

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Overall Summary

Feature FOREX.com
Overall 4.5 Stars
Trust Score 93
Offering of Investments 5 Stars
Commissions & Fees 4 Stars
Platform & Tools 4 Stars
Research 4.5 Stars
Mobile Trading 4 Stars
Customer Service 4 Stars
Education 4 Stars

Is FOREX.com Safe?

FOREX.com is considered low-risk, with an overall Trust Score of 93 out of 99. FOREX.com is publicly traded, does not operate a bank, and is authorised by four tier-1 regulators (high trust), zero tier-2 regulators (average trust), and one tier-3 regulators (low trust). City Index is authorised by the following tier-1 regulators: Investment Industry Regulatory Organization of Canada (IIROC), Japanese Financial Services Authority (JFSA), Financial Conduct Authority (FCA), and the Commodity Futures Trading Commission (CFTC). Learn more about Trust Score.

Feature FOREX.com
Year Founded 1999
Publicly Traded (Listed) Yes
Bank No
Tier-1 Licenses 4
Tier-2 Licenses 0
Tier-3 Licenses 1
Trust Score 93

Offering of Investments

FOREX.com offers over 4,500 CFD instruments on its flagship platforms, including Web Trading and Advantage Trader web and desktop, alongside over 500 symbols on MetaTrader5 (MT5).

Feature FOREX.com
Forex: Spot Trading Yes
Currency Pairs (Total Forex pairs) 91
CFDs – Total Offered 4500
Social Trading / Copy-Trading No
Cryptocurrency traded as actual No
Cryptocurrency traded as CFD Yes

Commissions & Fees

Overall, FOREX.com’s pricing structure is competitive and easy to understand, helping the broker rank highly in our assessment.

Spreads comparison: Typical spreads for MetaTrader platform users were 1.3 pips on the EUR/USD using October 2020 data from FOREX.com. The table below shows an average spread of 1 pip measured during Q3 2020 for the EUR/USD, applicable to the broker’s non-MT4 platforms. Average spreads at FOREX.com vary only slightly when comparing the broker’s US offering with its pricing available outside the US to the rest of the world.

Active Trader program rebates: For high volume traders, FOREX.com offers an Active Trader program with five tiers of pricing. Level one starts with typical spreads of 1.2 pips on the EUR/USD for traders who have a balance of least $10,000. Spreads are further reduced with each subsequent level as traders surpass specific month-to-date (MTD) trading volume thresholds. For example, level five ($500 million in MTD volume) brings spreads down to as low as 0.84 pips on the EUR/USD pair. Spreads are effective spreads after clients are rebated.

Dealer execution: FOREX.com is a market maker, which means it provides dealer execution, and its ability to execute a trade will not rely on a third party the way an agency broker does. Therefore, trading with FOREX.com can result in potentially better dealer-execution in challenging market conditions, compared to an agency broker. Note: The broker also offers agency execution (see below).

Market execution (In the US only): FOREX.com offers a new Direct Market Access (DMA) account and execution method for its US offering, as well as its CIMA and UK services. As part of this DMA account type, the execution-style is agency-based, and the broker only charges a commission. This account type also provides greater discounts for the most active traders, compared to FOREX.com’s Active Trader program.

Feature FOREX.com
Minimum Initial Deposit $50.00
Average Spread EUR/USD – Standard 1 (as of Q3 19)
All-in Cost EUR/USD – Active 0.7 (as of Q3 18)
Active Trader or VIP Discounts Yes

Platforms & Tools

FOREX.com provides forex traders everything they need, and more, to trade effectively.

Advanced Trading: FOREX.com’s flagship platform, Advanced Trading, is best suited for seasoned traders and comes with a robust charting package loaded with a large selection of technical indicators (139 total) and drawing tools. Technical Analysis tools include automated technical analysis from Autochartist, which scans the markets for completed and emerging patterns and trade ideas. Also, more advanced traders can develop automated trading systems from the Automated Trading Center.

Web trading: Best suited for casual traders, FOREX.com’s Web Trading platform makes it easy to browse through markets, conduct research, analyze charts via Trading Central, and place trades. FOREX.com’s alternative web platform is a white-labeled version of TradingView, a popular charting web app for technical analysis, which comes with 67 indicators. While TradingView shines if you are focused solely on charting, the Web Trading platform would be my preferred choice between the two browser-based platforms at FOREX.com.

MetaTrader: While Forex.com’s platform suite is already robust and finished Best in Class (top 7) in our testing, the broker also offers the complete MetaTrader suite, including both MT4 and MT5.

Research

FOREX.com does a great job in centralizing its research within the Advanced Trading platform and keeping it well organized for traders to access easily. Multiple news channels, automated pattern-recognition modules from Trading Central, real-time trade signals and analysis tools from Autochartist and Recognia and blog updates from FOREX.com’s global research team are all available. Furthermore, FOREX.com offers a premium package with trading signals from Faraday research, which runs £720 per annum.

Mobile Trading

FOREX.com’s AdvantageFX mobile app ranks highly compared to the best mobile apps in the forex industry thanks to clean navigation and a host of trading features.

Mobile research: Several of the highlight features include an economic calendar, integrated research, and signals from Trading Central, alerts, market updates, and news, and an easy way to scroll between prices, charts, and open positions. Trading and managing positions within the mobile app are straightforward thanks to its fluid user interface and minimalist design.

Mobile charting: The app also automatically syncs watch lists and includes easy-to-use charts despite having only seven indicators and ten drawing tools. Nonetheless, I was glad to find that indicators and drawing tools added in landscape mode save upon exiting the app.

MetaTrader: For traders who prefer MetaTrader, the MT4 and MT5 apps are also available.

Customer Service

To score Customer Service, ForexBrokers.com partnered with customer experience research group Customerwise to conduct phone tests from locations throughout the UK. For our 2020 Review, 229 customer service tests were conducted over six weeks.

Results

  • Average Connection Time: 1 – 2 minutes
  • Average Net Promoter Score: 7.2 / 10
  • Average Professionalism Score: 7.4 / 10
  • Overall Score: 7.60 / 10
  • Ranking: 14 th (22 brokers)

Final Thoughts

FOREX.com is a trusted forex broker that shines thanks to its excellent offering of platforms, tools, research, and competitive pricing. While customer service isn’t award-winning, FOREX.com delivers a great experience to forex traders of all experience levels. FOREX.com finished Best in Class across seven key categories, including Overall in 2020.

About FOREX.com

Founded in 1999, FOREX.com is part of GAIN Capital Holdings (NYSE: GCAP), which through its trading names and subsidiaries, including the City Index brand, today operates in multiple countries and with licenses in several major regulatory hubs, including the US, UK, Canada, Japan, and Australia.

Through its international offices, the GAIN Capital group employs over 800 staff and caters to over 200,000 retail and institutional clients. As an early pioneer in offering online forex trading in the US, today, FOREX.com is one of the largest retail FX brokers globally, with over $1.3 billion in assets as of Q2 2020, and over 71,000 active clients as of August 2020. Read more on Wikipedia about FOREX.com.

FOREX.com Trading Features

Feature FOREX.com
Virtual Trading (Demo) Yes
Proprietary Platform Yes
Desktop Platform (Windows) Yes
Web Platform Yes
Social Trading / Copy-Trading No
MetaTrader 4 (MT4) Yes
MetaTrader 5 (MT5) Yes
cTrader No
Charting – Indicators / Studies (Total) 139
Charting – Drawing Tools (Total) 25
Charting – Trade From Chart Yes
Watchlists – Total Fields 18
Order Type – Trailing Stop Yes

FOREX.com Research Features

Feature FOREX.com
Daily Market Commentary Yes
Forex News (Top-Tier Sources) Yes
Weekly Webinars Yes
AutoChartist Yes
Trading Central (Recognia) Yes
Delkos Research Yes
Social Sentiment – Currency Pairs Yes
Economic Calendar Yes

FOREX.com Mobile App Features

Feature FOREX.com
Android App Yes
Apple iOS App Yes
Trading – Forex Yes
Trading – CFDs Yes
Alerts – Basic Fields Yes
Watch List Yes
Watch List Syncing Yes
Charting – Indicators / Studies 7
Charting – Draw Trend Lines Yes
Charting – Trend Lines Moveable Yes
Charting – Multiple Time Frames Yes
Charting – Drawings Autosave Yes
Forex Calendar Yes

2020 Review Methodology

For our 2020 Forex Broker Review we assessed, rated, and ranked 30 international forex brokers over a five month time period. Each broker was graded on 105 different variables and, in total, over 50,000 words of research were produced.

While encouraged, broker participation was optional. Each broker had the opportunity to complete an in-depth data profile and provide executive time (live in person or over the web) for an annual update meeting.

All data submitted by brokers is hand-checked for accuracy. Ultimately, our rigorous data validation process yields an error rate of less than 1% each year, providing site visitors quality data they can trust. Learn more about how we test.

Forex Risk Disclaimer

“There is a very high degree of risk involved in trading securities. With respect to margin-based foreign exchange trading, off-exchange derivatives, and cryptocurrencies, there is considerable exposure to risk, including but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or related instrument. It should not be assumed that the methods, techniques, or indicators presented in these products will be profitable, or that they will not result in losses.” Learn more.

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